What happens legally when a retailer sends you a console bundle instead of a game?

Here’s something interesting that happened recently: customers of online retailer Zavvi ordered a new game called Tearaway but the retailer mistakenly shipped out to them the game AND a (much more valuable) PlayStation Vita handheld console (see here).  They realised their mistake and have since apparently threatened legal action against customers refusing to return the goods.… Continue reading What happens legally when a retailer sends you a console bundle instead of a game?