How can we make EULAs and T&Cs better?

I write EULAs and T&Cs.  A lot – either from scratch or improving an existing one.  I try to make them better – simpler, easier to read, more enforceable, more engaging with readers.  Like the one I helped make for Garry’s Mod.  But too often it seems like there’s an enormous countervailing legal tide in favour of complicated, legalistic, one-sided documents.  This makes me sad.

I asked Twitter how we could improve EULAs and T&Cs.  This is what they said…(newsletter readers, you can see it here: http://sfy.co/l0sO).





So, this is what I learned from Twitter about making EULAs and T&Cs better:

  • Write them in plain language
  • Write them simply
  • Write them short
  • Explain legal concepts to users
  • Point out changes clearly to them – don’t just release a new document [we wouldn’t send a new document to a client without redlining/highlighting the changes, so why is it ok to not flag up changes to consumers?]
  • Maybe even use symbols to explain key concepts – it can’t be that hard, surely?!

Follow us at http://www.twitter.com/gamerlaw or subscribe to our email updateshere

15 comments

  1. I wanted to draft you a very little note to be able to thank you very much as before for these exceptional tips you’ve provided on this website. This has been open-handed with you to give extensively all that many individuals could possibly have advertised as an e-book in making some profit for their own end, mostly since you could possibly have tried it if you ever decided. Those pointers as well worked like a great way to recognize that other people have the same interest like my personal own to understand much more regarding this matter. I believe there are millions of more pleasurable situations ahead for individuals who looked over your site.

  2. I as well as my guys were actually looking through the good techniques on your web site and then then came up with a terrible feeling I had not thanked the web blog owner for them. The young boys are actually as a consequence passionate to learn all of them and now have in actuality been loving those things. Thank you for simply being very kind and then for pick out these kinds of helpful issues most people are really eager to understand about. Our own sincere apologies for not saying thanks to you sooner.

  3. I needed to create you the tiny observation to help thank you once again for your personal splendid techniques you have discussed on this page. It has been certainly extremely generous of people like you to convey freely all many of us could have made available for an ebook to help with making some dough for their own end, especially considering that you could have done it in the event you considered necessary. These pointers likewise worked as a great way to fully grasp many people have similar passion like mine to find out great deal more in respect of this issue. Certainly there are many more pleasant instances up front for those who read carefully your blog post.

  4. I wish to convey my respect for your generosity giving support to those people who require assistance with the idea. Your special commitment to passing the message all around had been pretty good and have all the time empowered men and women like me to realize their pursuits. Your own important guide means a whole lot a person like me and even further to my office colleagues. Best wishes; from each one of us.

  5. I simply wanted to thank you very much once again. I’m not certain the things that I might have handled in the absence of the entire tactics contributed by you concerning such a topic. It has been a intimidating circumstance in my opinion, however , coming across this specialized manner you treated it made me to jump over joy. I’m just happier for your guidance and believe you realize what a powerful job you were putting in instructing the others with the aid of a site. I am certain you’ve never encountered any of us.

  6. I am only writing to let you be aware of of the fine discovery my friend’s daughter experienced using your site. She came to understand lots of issues, with the inclusion of what it’s like to have a very effective coaching style to have other individuals quite simply gain knowledge of chosen complex things. You truly did more than visitors’ expected results. Many thanks for delivering the essential, trusted, revealing not to mention unique tips on your topic to Julie.

  7. I wish to show my affection for your kindness supporting those who have the need for assistance with the topic. Your personal commitment to passing the solution all through appears to be exceedingly valuable and has truly made somebody like me to achieve their ambitions. Your personal invaluable key points implies this much a person like me and somewhat more to my office colleagues. With thanks; from everyone of us.

  8. I enjoy you because of all your hard work on this blog. My niece enjoys engaging in research and it’s obvious why. Almost all hear all regarding the lively tactic you deliver very important ideas on this web site and therefore boost response from the others about this concept and our simple princess is always being taught a lot of things. Have fun with the rest of the year. You are performing a splendid job.

  9. Thank you so much for providing individuals with an extremely breathtaking opportunity to read from this site. It’s always very great plus stuffed with a lot of fun for me personally and my office co-workers to search your blog at the least three times in one week to learn the fresh issues you have. And lastly, I’m just always impressed concerning the mind-blowing information served by you. Selected 1 facts on this page are rather the most efficient I’ve ever had.

  10. Thank you so much for providing individuals with an extraordinarily special opportunity to read articles and blog posts from here. It’s usually so sweet plus jam-packed with fun for me personally and my office colleagues to search your site at a minimum thrice in one week to learn the new tips you have got. Of course, I am just certainly impressed with all the attractive tactics you give. Selected 1 areas in this posting are honestly the simplest we have ever had.

  11. My wife and i have been very relieved that Ervin managed to finish off his reports through the ideas he came across while using the blog. It is now and again perplexing just to always be giving for free tips and hints the rest could have been selling. We acknowledge we need the blog owner to give thanks to because of that. All the illustrations you have made, the straightforward site menu, the friendships you will assist to engender – it’s everything wonderful, and it is letting our son in addition to our family reason why this situation is brilliant, and that’s especially serious. Thank you for the whole thing!

  12. I simply wanted to thank you so much yet again. I’m not certain the things that I could possibly have done in the absence of the actual advice shown by you relating to my area. It was a real intimidating issue in my opinion, nevertheless taking a look at your specialized form you processed it took me to cry with happiness. Now i am grateful for the advice and even expect you are aware of an amazing job you happen to be providing instructing the rest through your webblog. I know that you’ve never encountered any of us.

  13. My wife and i got quite joyful when Michael could carry out his web research because of the ideas he was given while using the web pages. It is now and again perplexing to just be giving away guidelines others have been selling. And we understand we’ve got the writer to appreciate for this. The most important explanations you have made, the easy website navigation, the friendships you will assist to instill – it’s got most astounding, and it is facilitating our son and us consider that this subject is cool, and that’s particularly vital. Thank you for all!

  14. Thank you for all your effort on this web site. My daughter enjoys going through research and it’s easy to see why. Most people hear all about the lively method you provide functional tactics by means of your website and as well as recommend response from some others on that issue so my princess has been becoming educated a lot. Take pleasure in the remaining portion of the new year. You’re performing a glorious job.

  15. My wife and i got now joyful that Peter could complete his survey through the precious recommendations he received through the weblog. It’s not at all simplistic to simply possibly be freely giving steps the others could have been selling. We understand we have you to thank because of that. Most of the illustrations you made, the straightforward site navigation, the friendships you will assist to create – it’s got mostly powerful, and it is leading our son in addition to us understand the theme is entertaining, which is certainly rather pressing. Many thanks for everything!

Comments are closed.